At Volkswagen we want to ensure you have trouble free driving and an enjoyable experience. As the owner of a new Volkswagen model you will receive our Volkswagen Assist cover for the duration of your Volkswagen's manufacturer warranty period. That is a total of 3 years coverage.

3-years roadside assistance graphic


Volkswagen Assist is more than a break down service; it's your companion for those unforeseen emergency situations, providing 24 hour roadside assistance, emergency accommodation, rental vehicle and towing as well as household emergency assistance.

For more information, terms and conditions and what is covered under your roadside assistance program download the PDF below:

Passenger Vehicles

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Commercial Vehicles

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Das WeltAuto Vehicles

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If you require assistance simply call the Volkswagen Assist toll free number 1800 637 181, anywhere in Australia, any time.

* The information and multimedia content contained on this page is an overview intended for awareness purposes only. Visuals, illustrations and multimedia content may show specifications, accessories and options not available in Australia. Left-hand drive models might also be shown.

All product features, specifications and options are subject to change without notice. Dimensions, capacities and performance specifications apply to standard vehicles. Volkswagen Group Australia suggests you always contact your nearest approved Volkswagen Dealer or the Customer Care Centre to confirm specific features and applicable terms and conditions.

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Because no one knows your Volkswagen better than we do, you will always get service of the highest international standard. In this spirit, we introduce Volkswagen Service - our commitment to providing you with the world-class support you expect from Volkswagen.

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